RPA Consulting

RPA Consulting To Enable Digital Transformation of Your Organization

There’s no better way to do business than the optimized way. Savings in costs, time and resources opens up avenues for investments in improving the services offered to end-customers. Robotic Process Automation (RPA) has enabled enterprises to improve productivity and achieve operational excellence by eliminating repetitive and mundane manual tasks.

Automation Roadmap: Overview

It essentially involves 2 steps – Process Identification & Process Prioritization. In order to prioritise processes, it is necessary to define the usefulness, complexity, effort, and value of automating each process.

This process can be costly and time-consuming because:

  • Companies are having complicated structures with a very large number of candidates processes to sort through.
  • A lot of data including full-time employees (FTE) count and estimated reduction post- automation are required for developing the business.

AiTrickz has designed an approach to carry out this analysis. It involves the following steps:

Process Identification Model

The first step for the automation to be done is to identify the processes that are required for the automation. AiTrickz conducts models with the key members of the processes that are being analysed for automation. The characteristics of these Models are as follows-

  • Business Analysts ofAiTrickz are having knowledge of use cases in each functional area, and they drive the identification process towards these use cases to come up with a practical roadmap.
  • A pilot of 4-5 processes is identified to be implemented quickly to convince the management that the solution is working.
  • AiTrickz templates for Usefulness, Complexity and Effort analysis focus on the minimal data that is required to identify the process in spite of getting into a long-drawn-out theoretical analysis.

 

Process Prioritization Model

Now the process identification model has been identified for the organization, it’s time to prioritize the processes as per the requirement of the company. This involves the following steps, depends upon each organization process-

  • Utility for Automation
  • Complexity for Automation
  • Effort & cost for Automation
  • Savings from Automation
  • Return on Investment (ROI) calculation from Automation

Most consulting firms use elaborate models to carry out this analysis, which takes a lot of time and involves a substantial upfront investment just to develop the business case for automation.

AiTrickz assists this process by assuring that the key data elements for this analysis are gathered during the process identification models. Our method focusses mainly on fulfilling the following outcomes:

  • To get the program completed as soon as possible
  • To get the bots into production fast and with the limited investment
  • To minimize the Cost per Robot (CPR) and Time to Market (TTM) for the overall program
  • To Find out the automation solution for each process combining RPA with Machine Learning & other AI technologies

Utility for Automation

Deciding utility for automation focuses on what extant RPA software packages can or cannot handle.

These models (In the Table) are very helpful in identifying the quick decisions to be made that can be automated using a standard RPA tool. But the more complex processes get rejected in these models, these processes are as follow:

  • Contain judgement calls or qualitative decision-making
  • Contain scanned documents

Complexity for Automation

Now the utility for automation has been identified for the organization, it’s time to estimate the complexity to automate the processes. For this, AiTrickz has made a data-driven model that gives us the information to estimate the complexity of the processes which are to be automated.

Effort & cost for Automation

Now the complexity level has been identified, effort and cost automation have been correlated by the data-driven model for the processes.

Savings from Automation

For each process, we identify expected full time employees (FTE) savings by:

  • To establish the current full-time employees (FTE) count that is allocated
  • To determine the percentage of automation that is possible

Full-time employees (FTE) savings can be measured. Apart from this, automation can deliver many benefits, but these benefits are difficult to quantify. These are:

  • Once the bot has been made, Bots don’t make any mistakes.
  • Process would be fast and effective.

ROI Calculation

The following points have to be considered to check the ROI for an automation program,

  • of current full time employee (FTE) allocated, and the cost for these FTEs.
  • of remaining full time employee (FTE) after the processes have been automated
  • One-time cost of developing the bots.
  • Repeating cost of running the bots.

Assembling this information, ROI calculation can be put into the AiTrickz model to arrive at the business case.

AiTrickz Automation Framework

The AiTrickz Automation Framework is trying to help the organization in the processes that RPA alone cannot manage alone. The utility of automation cannot be done based on what RPA can do alone but what RPA & AI technologies can do together.