21 Nov Automation Technology in Augmented Workplace
There is this common misplaced conception that robots/automation will steal jobs from humans, and it has only been magnified with the use of AI technologies in the workplace. However, the realistic view is different than this as it portrays an augmented workplace where humans and machines cohabit and work alongside with clear distinction between the kind of works taken up respectively. The mundane and rule-based processes are managed by machines whereas the creative by humans.
The advent of Robotic Process Automation (RPA) and cognitive automation has only enhanced human productivity in the workplace by allowing humans to focus on more creative and less mundane tasks. Gone are the days, when robots were feared to replace human workers in the workplace as portrayed in popular culture media. These days, Automation technologies successfully augment the workplace.
No robot or automation technology has fully replaced a human worker so far, rather they have supplemented human productivity and created new job profiles. Society’s obsession with robots stealing jobs has proven to be an overestimation of facts and figures. What society needs is a healthy debate based on reliable facts and insights into the future of the workplace.
The collaboration between humans and technologies manifests in numerous ways across varied job roles and industries. Human performance is heavily influenced by the technologies we use, and automation technologies are no exception to this. The scope of this collaboration and its impact on human performance is yet to be measured as the technologies involved are evolving rapidly.
The idea of an augmented workplace is not a new one, popular media has reflected on this subject for a long time influencing human imagination in a variety of ways. The fears of automation technologies taking over the workplace stem largely from media portrayals rather than realistic research-driven analysis.
The augmented workplace is one in which humans and technology come together to achieve something neither can achieve alone, there is this idea of synergistic achievement. The interaction between humans and machines has always been intriguing and more research and fact-finding studies are needed to understand the holistic impact of automation technologies on the workplace.
Companies use technology to extend and enhance human capabilities in ways that make employees more productive. By taking the repetitive and mundane out of human jobs we are only more humanizing the work environment to help people focus on other creative aspects of their jobs.
Augmented workplace amplifies the human experience, enhances employee learning, promotes growth, and improves overall organizational performance.
For the technology-driven future, it is imperative for the humans to collaborate with automation technologies as it allows us to automate repetitive tasks and frees ourselves to focus on other soft skills like communication, emotional intelligence, creativity, critical thinking, and innovation. Automation technologies ensure a bright future for humans together.